Data Management System Support Contract for Jhpiego – Multi-year contract to support Electronic Medical Records, M&E, and Data Management for global public health NGO. Engaged in multiple-year support of ICT and strategic information systems for Jhpiego. Supported projects which delivered HIV prevention, treatment, and care health service provision at government-owned health facilities in Zambia. Built data management backbone and developed backup systems for strategic information, data management, and M&E functions across projects. Conducted productivity training on business processes, skills, email, databases, backup systems, domain, and servers for the entire country team. Designed and implemented system including designing business processes, training, and developing user manuals. Worked with NGO to develop data management policies, process and transitioned capacity to local staff.